I'm Receiving Calls And Letters From The Insurance Company Of The Person Who Caused My Accident. What Should I Do?

This question is always difficult to answer.  Some injured people (especially those with less severe injuries) attempt to negotiate a settlement of their case on their own; other injured people immediately seek the assistance of an attorney.  Either approach is permissible, and there is no definitive answer as to which approach is best. 

Be Careful When Speaking To A Representative

If you decide that you want to handle a claim on your own without the assistance of counsel, then you will obviously need to speak to the representative of the insurance company.  Should you do so, realize that the representative from the insurance company of the other side does NOT represent YOUR interests.  The representative is usually seeking to learn information about how the accident happened and what injuries you sustained in an effort to DEFEND the case AGAINST you.  You should also realize that the conversation you have with this representative is most likely being recorded.

Understand That You Are NOT Required To Speak With An Insurance Representative

If you decide that you want an attorney to handle the case for you, or if you are uncertain about which approach you will take, then you should not speak to the representative of the insurance company for the other side.  The key point here is that you are NOT required to speak to the representative of the insurance company for the other side.  You can always say that you are not comfortable in doing so.

An Experienced Attorney Can Ensure You Are Treated Fairly

Finally, you should realize that if you ultimately do seek the assistance of an attorney, the attorney will almost always prefer if you had not spoken to the representative of the insurance company for the other side.  Why?  Because the attorney wants to control the information given to the other side in an effort to ensure that the information given is accurate, complete, and without inconsistencies.

Contact Shevlin Smith For More Guidance

Unsure about what to do following your auto accident? The experienced auto accident attorneys at Shevlin Smith can help you avoid being cheated by another driver's insurance company. It's important to understand that insurance representatives try to justify giving you as little as possible for your car accident claim by taking advantage of statements you've given them over the phone or in writing. Get the compensation you deserve by contacting our Fairfax injury office at (703) 721-4233 or by scheduling a free consultation.


The Shevlin smith difference

  • Serving Virginia & D.C. Since 1986

    Our firm has earned a reputation as a top personal injury and medical malpractice firm. We have the ability to give your case the representation and attention it needs and deserves.

  • Trial-Tested Attorneys

    We believe the fight isn’t over until you are fully satisfied. While we always strive to resolve our clients’ cases, we are prepared to pursue litigation if necessary.

  • Honest & Personalized Attention

    From the moment you call us, our team provides you with a straightforward and personalized assessment that focuses on the unique details of your case.

  • Experienced & Dedicated Counsel

    Shevlin Smith has over 130 years of combined legal experience and we have the tools and resources to effectively advocate on your behalf.

Experience Matters. 
Rely On Ours.

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